Insights for IT Negotiations

ServiceNow Impact – What Customers Need to Know


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ServiceNow rolled out the new solution, Impact, earlier this year. If you are a ServiceNow customer, you have likely been pitched it and experienced an aggressive push to get it into your renewal.
In this podcast, ServiceNow Practice Leader, Adam Mansfield, covers:
• What is ServiceNow Impact
• Why Impact is so important to ServiceNow
• What comes with each of the four (4) available packages
• How it is priced
• What concessions and commercial terms (discounting, protections, etc.) should be addressed
Host: Adam Mansfield: https://bit.ly/3rPGp8r
ServiceNow Commercial Advisory Services: https://bit.ly/3ls6VDt
...more
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Insights for IT NegotiationsBy UpperEdge

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