Today's guest is Joe Harris, Associate Partner and ServiceNow Practice Director at Beniva Consulting in Austin, Texas. Joe is a 21-year veteran of the Service and Work Management software industry, including nearly five years of experience working at ServiceNow, prior to joining Beniva Consulting.

Joe has shared the keynote stage with the former ServiceNow CEO  Frank Slootman, presenting multiple sessions and labs at ServiceNow’s Knowledge conferences as well as speaking at a multitude of marketing and industry events. Going into 2021, Joe’s more passionate than ever about the ServiceNow platform and the benefits it has to offer in this “New Normal”.

In the episode, Joe will tell you about:

The mission is he working on with Beniva Consulting,

A life of service management,

Why ServiceNow now,

Growing your own talent,

With a little help from your friends,

and What’s in store for the future at Beniva Consulting