Today's guest is Mark Ceely, Founder and CEO at Beck Strategies. Mark is an accomplished business leader with over 20 years of combined project management, business management, leadership and technical experience in multiple industries. He has extensive experience in Program Management, IT Service Management, IT Operations Management, Process Consulting, Governance, Value delivery from Business/IT alignment and Business Continuity.

In 2018, Mark co-founded Beck Strategies, a Service Disabled Veteran Owned Small Business. Their team of US-based experts and their years of experience will provide an in‑depth understanding of how to integrate and maximize ServiceNow within your enterprise. They provide consulting for companies ranging from Small and Midsize Businesses, up to Fortune 140 and government agencies as a Federal Certified Vendor.

In the episode, Mark will tell you about:

The origins and values of Beck Strategies,

Their veteran talent program,

What the future of Digital Transformation looks like,

Improving the customer experience,

Advice when embarking on your ServiceNow implementations,

and The importance of partnerships