Today's guest is Subbu Palaniappan, Director of IT Corporate Applications at Hitachi Vantara in Denver, Coloado. Subbu is a Global Technology Leader with 18 years of progressive global experience managing IT projects, processes, applications and teams. He is currently responsible for the architecture, engineering and support of the ServiceNow, RPA and Integrations platforms at Hitachi Vantara.

Hitachi Vantara guides our customers from what’s now to what’s next by solving their digital challenges. Working alongside each customer, they apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

In the episode, Subbu will tell you about:

How he got involved in the world of ServiceNow,

Advice on moving from a consultancy to end-user organization,

The interesting work he does with Hitachi Vantara,

Interesting ServiceNow implementations in his career,

Key advice to consider when embarking on a new implementation,

and What’s in store for the future at Hitachi Vantara