Today's guest is Alexander Ljungström, Founder and Managing Director at Einar & Partners in Amsterdam. Founded in 2019, Einar & Partners is a niche firm focusing on AIOps & IT Operations strategy. Their passion is people, data and culture. Working with modern platforms and technologies such as ServiceNow, Azure, AWS and more, they enable enterprises to find their digital truth.

Specialized in complex ITOM & AIOps transformation, Einar & Partners have experience across the globe with the mission of delivering measurable results, ROI, lowering OpEx and generating successful programs for AIOps & ITOM. They also services in the space of Go-To-Market strategy and portfolio development, together with a reliable implementation and capacity network.

In the episode, Alexander will discuss:

How he got into the world of ServiceNow,

The importance of AIOps,

Case studies of the benefits they bring to customers,

Key learns in his experience using AIOps, and

What the future holds for the ServiceNow platform