Total workforce decisions are being made with incomplete insight into services, suppliers and delivery models. Improving visibility across services procurement is critical to managing risk, controlling spend and supporting long-term workforce planning.

With Brian Salkowski, President, eTeam

06:18 - 13:40 - Using AI to get work done

19:26 - 24:45 - Minimising risk and maintaining accountability

25:09 - 30:04 - Aligning strategy with outputs

31:40 - 36:49 - Outcome and effort is not a binary switch

43:56 - 49:01 - Thinking Strategically