<p>Today's topic is brought to us from Melissa and we talk "gratuity".  How is it different from "tips" and who decides it.  Matt has his feelings and Jeff tells us a story of quite the greedy server that used to work for him.</p>

Today's topic is brought to us from Melissa and we talk "gratuity". How is it different from "tips" and who decides it. Matt has his feelings and Jeff tells us a story of quite the greedy server that used to work for him.

Serving You - Gratuity

<p>Serving You is a look at the restaurant industry from current and previous professionals in it.  Whether you're eating out at restaurants or working in them, this podcast will dive into a topic each episode about the do's and don'ts about customer service.  Matt, Melissa, and Jeff have a combined 40 years of experience in different aspects of the industry and they explore a concern/note/topic that one brings to each episode.  Join as they figure out whats best for the industry whether you're working in it, or just enjoy eating out.</p>

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Serving You is a look at the restaurant industry from current and previous professionals in it. Whether you're eating out at restaurants or working in them, this podcast will dive into a topic each episode about the do's and don'ts about customer service. Matt, Melissa, and Jeff have a combined 40 years of experience in different aspects of the industry and they explore a concern/note/topic that one brings to each episode. Join as they figure out whats best for the industry whether you're working in it, or just enjoy eating out.

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Serving You - Gratuity

Serving You - Gratuity