In this episode of the Built by People Podcast, we talk with Shannon Teixeira, People Solutions Leader at Waste Management, a seasoned HR leader. Shannons talks about her non-traditional career path, insights into servant leadership, and the transformative impact of AI on workplaces. The conversation covers essential strategies for organizational effectiveness, the role of AI in reducing low-value work, and the importance of time and energy management for fostering innovation. Shannon emphasizes a customized approach to change, leveraging AI in talent acquisition, and the need for clear objectives and guiding principles to navigate today's dynamic work environment.

00:00 Introduction to the Built by People Podcast

00:59 Introduction to Shannon and her Career Journey

01:59 Early Leadership Experiences

03:24 Adopting AI in HR

04:53 Customizing Employee and Candidate Experience

05:30 Tools and Platforms for Productivity

06:44 Managing Change and Fatigue

09:57 Time and Energy Management

12:04 Creating Innovative Workspaces

14:04 Guiding Principles for Decision Making

15:00 Future of Work and HR's Role

15:53 Conclusion and Gratitude