R. Gopalakrishnan or Gopal as he is fondly called, has been a professional manager from 1967. He has served as Chairman of Unilever Arabia, as MD of Brooke Bond Lipton and Vice Chairman of Hindustan Lever, as ED of Tata Sons and several Tata companies. He also serves as an independent director of listed companies, Akzo Nobel India, Castrol India, and Hemas Holdings PLC, Sri Lanka. Gopal mentors start-ups and is actively engaged in both instructional and inspirational speaking. He has authored six books – the most recent three, about how Indian companies grew to be successful. We want to discuss how companies, especially in the Indian context, succeed or crash, and how to bring the heart and not just the mind, into organizational transformations.