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Shaping The Guest Experience With Joanne Heyob
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Joanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solving.
On this episode, Joanne and host, Zack discuss:
-Internal layout of restaurants
-Digital touchpoints (mobile ordering, digital kiosks)
-Back of house mulitasking
-More!
Thanks, Joanne!
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1212 ratings
Send us a text
Joanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solving.
On this episode, Joanne and host, Zack discuss:
-Internal layout of restaurants
-Digital touchpoints (mobile ordering, digital kiosks)
-Back of house mulitasking
-More!
Thanks, Joanne!
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