In this episode of the Hart & Hustle Podcast, we sit down with Shara Cohen, CEO of Carallel, to explore how family caregivers are the hidden engine of our healthcare system. Shara unpacks the massive disconnect between innovation and implementation in healthcare, why caregivers hold untapped power in patient outcomes, and how technology can enhance human connection—not replace it. From AI-powered care coordination to emotional burnout, this conversation is a must-listen for anyone passionate about healthcare innovation, leadership, and legacy-building.