On this episode, we're joined by Rachel Krupa, Founder of The Goods Mart, the better-for-you convenience store that's reimagining what a 7-Eleven can be. Rachel is also the founder of Krupa Consulting, the CPG and wellness PR agency she's run since 2010, working with brands like Thrive Market, Our Place, and Goop Kitchen.
We dig into how Rachel went from running her PR agency to opening a convenience store after founders kept telling her they had no strategy for the convenience channel and The Goods Mart's core bet: a tightly curated shelf of better-for-you brands, no GMOs, no artificial colors or flavors, and accessible pricing so the store never feels precious.
Rachel walks through what she actually looks for in a brand, the packaging iterations every product goes through before it scales, and why a small-format store surfaces feedback that velocity numbers alone can't.
We also get into the curation business that now drives much of The Goods Mart, placing emerging brands in hotel minibars and corporate pantries for clients like the Fifth Avenue Hotel, the Waldorf Astoria Beverly Hills, and OpenAI New York. Rachel shares her honest take on fundraising, her grocery consulting work, and the brands she can't stop watching.
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Episode Highlights:
🏪 From PR agency to convenience store
🥫 The better-for-you gap in convenience retail
🎨 Brand pillars and the case for curation
🛠️ Building the first store with no playbook
☕ Accessible pricing and $2 coffee
🚫 Why The Goods Mart charges no slotting fees
💸 Getting creative with revenue instead
📦 The packaging iterations every brand faces
📊 Small-format stores and real-time customer data
🏨 Curating hotel minibars and corporate pantries
🏬 Consulting on grocery concepts like Flow Grocer
👀 The flat drinks and gummies she's watching
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Table of Contents:
00:00 – Intro
00:51 – Origin story: from PR to convenience store
02:55 – Brand pillars and the case for curation
04:49 – Building the first Silver Lake store
06:38 – Accessible pricing and everyday value
07:48 – Being first to carry emerging brands
08:37 – Why The Goods Mart charges no slotting fees
10:58 – The financial model without slotting fees
12:14 – The curation vertical and COVID pivot
13:50 – Small-format stores and real-time data
16:15 – What brands need buttoned up before pitching
18:56 – Why it's not a shoppy shop
20:19 – Everyday low price over promotions
22:08 – The new Williamsburg flagship
24:15 – Operating in LA vs New York
25:34 – Hotel minibars and corporate pantries
29:17 – Fundraising and consulting for grocers
31:08 – Brands and trends she's watching
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Links:
The Goods Mart – https://www.thegoodsmart.com/
Krupa Consulting – https://www.krupaconsulting.com/
Follow Rachel on LinkedIn – https://www.linkedin.com/in/rachelkrupa/
Follow me on LinkedIn – https://www.linkedin.com/in/adam-martin-steinberg/
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