Send us Fan Mail
What does it take to turn a cultural idea into a global CPG brand—and land on thousands of retail shelves?
In this episode of Shelf Talks, Roberta Townes sits down with Jing Gao, Founder and CEO of Fly By Jing, the flavor-forward food brand that brought authentic Sichuan flavors into mainstream grocery stores across the U.S.
Before Fly By Jing became a breakout CPG success found in Whole Foods, Target, Costco, Walmart, and 12,000+ stores, Jing was hosting supper clubs around the world, carrying rare Chinese ingredients in her suitcase and introducing people to flavors they had never experienced before. That insight eventually led to one of the most talked-about launches in modern food entrepreneurship.
In this conversation, Jing breaks down the real strategy behind building a modern food brand—from launching with Kickstarter and DTC, to building demand through organic social media and earned press, to scaling into retail distribution and national grocery chains.
If you’re a food founder, CPG entrepreneur, or product-based business owner looking to get into retail, this episode is packed with real insights on how to grow a brand without losing authenticity.
You’ll learn:
• How Jing identified a gap in the U.S. food market after attending Expo West
• Why she started with Kickstarter and direct-to-consumer before retail
• How Fly By Jing went from small-batch kitchen production to national distribution
• What founders need to know about retail buyers, shelf strategy, and packaging for grocery stores
• The role of press, organic social, and word-of-mouth in driving demand
• Why Fly By Jing said no to retail for two years before entering Whole Foods
• How the brand scaled through COVID supply chain disruptions and explosive demand
• The strategy behind collaborations, innovation, and expanding product categories
• How to navigate venture funding, investor rejections, and scaling a food startup
Jing also shares honest insights about pitching investors who didn’t believe Asian food could scale—and how persistence, culture, and consumer demand ultimately proved them wrong.
Whether you're preparing for Expo West, building a CPG startup, or trying to understand what retail buyers look for when selecting new
The Fresh Patch Podcast - Where Good Pets Get It. Welcome to the Fresh Patch Podcast where we talk about everything, from dog...
Listen on: Apple Podcasts
Support the show
How to Follow Shelf Talks Podcast on social:
Instagram: https://www.instagram.com/shelftalkspodcast/
Linkedin: https://www.linkedin.com/company/shelf-talks-podcast
Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨
https://www.buzzsprout.com/2411532/support
Contact us via email: [email protected]
Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! [email protected]
Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book