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Sh!ft Happens
Sh!ft Happens episodes
- Forecast, Fill, Flourish: How AI Is Reshaping the Modern Workforce
In the first episode of Shift Happens: The Workforce Podcast, hosts Jeremy Friedman of Instawork and Shaun Coe, CEO of HC-Resource and Ascendium, break down how the workforce is changing in real time and what operators need to do about it.
This episode explores how AI and automation are moving from buzzwords to core infrastructure in workforce strategy. Drawing from real-world experience across hospitality, multi-unit operations, and shift-based industries, the conversation covers labor forecasting, scheduling, gig work evolution, and the lasting impact of COVID on the job market.
Jeremy and Shaun discuss why outdated workforce systems are quietly holding businesses back, how intelligent labor mapping improves decision-making, and why understanding operational pain points must come before automation. The focus is practical, honest, and grounded in frontline reality.
If you manage people, shifts, schedules, or workforce performance, this episode sets the foundation for what’s next.
Because shift happens.
40 min
About Sh!ft Happens
From the publisher's feed
SHIFT HAPPENS: The Workforce Podcast
We explore 360-degree workforce solutions and how thoughtful automation elevates business performance, reshapes workforce strategy,…
strengthens day-to-day operations, and enables leaders to refocus human capital on serving clients, guests, and employees—today and into the future.
Hosted by Jeremy Friedman of Instawork and Shaun Coe, CEO of HC-Resource and Ascendium, the show delivers real-world conversations on workforce strategy, AI in staffing, labor forecasting, scheduling, and the future of the hourly and frontline workforce.
Each episode features candid discussions with operators, HR leaders, and workforce technology builders navigating talent shortages, automation, gig labor, and post-pandemic workforce shifts across hospitality, healthcare, logistics, retail, and tech-enabled operations.
This podcast goes beyond theory to break down what is working, what is failing, and how workforce leaders are using data, AI, and operational discipline to stabilize teams and scale efficiently.
If you manage people, shifts, schedules, or workforce performance, this show is built for you.
Because shift happens.
Hosts:
Jeremy Friedman, Instawork
Shaun Coe, HC-Resource & Ascendium LLC
Websites:
www.Instawork.com
https://www.hc-resource.com/
https://www.ascendium.tech
Socials:
https://www.linkedin.com/in/jeremy-friedman-5b48089/
https://www.linkedin.com/in/shaun-coe/
https://www.linkedin.com/company/shift-happens-the-workforce-podcast/
Music:
First Kiss by Ethos
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