During this shift, we discuss managing vendor relationships, our thoughts on moving from "client" to "partner" and how to ensure a smooth handoff from sales to services.
 
Learn more about us at transformativemg.com.

During this shift, we discuss managing vendor relationships, our thoughts on moving from "client" to "partner" and how to ensure a smooth handoff from sales to services. Learn more about us at transformativemg.com.

During this shift, we discuss managing vendor relationships, our thoughts on moving from "client" to "partner" and how to ensure a smooth handoff from sales to services.
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Learn more about us at transformativemg.com.

Shift 21 | We’re Not Friends, True Partnership and Negotiating Both Sides

When starting out as an employee, they train you for what will happen in typical situations, but your real education happens by fire. Hosted by Kevon Hills and Stan Lucas of TMG, In-Between Calls focuses on how their experiences as call center agents, analysts, managers, vendors and thought-leaders have shaped their progressive philosophies. All the crazy, dramatic and fun stories you will hear about are all true, and this podcast sheds light on the real conversations others are afraid to have.

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Shift 21 | We’re Not Friends, True Partnership and Negotiating Both Sides

Shift 21 | We’re Not Friends, True Partnership and Negotiating Both Sides