During this shift, we make some predictions for 2021 and discuss how the pandemic has shaped customer expectations going forward.
 
Learn more about us at transformativemg.com.

During this shift, we make some predictions for 2021 and discuss how the pandemic has shaped customer expectations going forward. Learn more about us at transformativemg.com.

During this shift, we make some predictions for 2021 and discuss how the pandemic has shaped customer expectations going forward.
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Learn more about us at transformativemg.com.

Shift 31 | TMG’s (Tentative) Predictions for 2021

When starting out as an employee, they train you for what will happen in typical situations, but your real education happens by fire. Hosted by Kevon Hills and Stan Lucas of TMG, In-Between Calls focuses on how their experiences as call center agents, analysts, managers, vendors and thought-leaders have shaped their progressive philosophies. All the crazy, dramatic and fun stories you will hear about are all true, and this podcast sheds light on the real conversations others are afraid to have.

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Shift 31 | TMG’s (Tentative) Predictions for 2021

Shift 31 | TMG’s (Tentative) Predictions for 2021