Shift Forward Health

Jamey Shiels, Senior Vice President of Consumer and Digital Experience at Advocate Health, discusses the tech that supports their consumer experience strategy, where health systems are playing in wellness, and what they need to do in order to successfully engage consumers today. 

All that, plus have the Flava of the Week about where the puck is going. What does it mean to focus on connecting journeys, and how can we usher in the next stage of Consumerism? 

SPOTLIGHT: SHED 

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Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap

JOIN THE COMMUNITY

This show is produced by the Healthcare Rap Community. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#408) 

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(BONUS EPISODE) Live from HIMSS: Dr. Deborah Edberg is the inaugural Chief Wellness Officer at Oak Street Health, and she discusses the intersections of physician wellness and patient experience. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#407) 

See omnystudio.com/listener for privacy information.

Courtney Johnk, Global Head of Partnerships and Healthcare for Wing, gives the latest on where you would and wouldn’t expect drone delivery to bring value in the healthcare supply chain, how Wing’s partner network brings their service to life, and the quest to bring down healthcare costs across the board. 

All that, plus the Flava of the Week about DispatchHealth acquiring Medically Home. What can we expect from this move in the healthcare at home space, and what’s our role as supporters of this consumer-centered care model? 

This show is produced by the Healthcare Rap Community. Whether you're actively working to make healthcare more consumer-centered or just want to know the latest options for your own health and wellness journey, this community is for you! (#406) 

See omnystudio.com/listener for privacy information.

(BONUS EPISODE) Live from HIMSS: One of the best parts about conferences like HIMSS is the opportunity to sit down with friends and legends in the space. Ed Marx happens to be both, and in this bonus episode, he was kind enough to share what he’s paying attention to and why he thinks addressing relationships between vendors and buyers can spark future waves of innovation. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#405) 

See omnystudio.com/listener for privacy information.

Douwe Bergsma, Chief Marketing Officer at Piedmont, discusses why their team stopped using the term "Consumer," where patient insights fit in their org structure, and why he doesn’t see an outsider swooping in and saving healthcare. 

All that, plus the Flava of the Week about new lower-cost, cash-pay options for Wegovy. How are GLP1's altering healthcare’s definitions of access and experience, and how are they shaping expectations? 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#404) 

See omnystudio.com/listener for privacy information.

(BONUS EPISODE) Live from HIMSS: A.J. Loiacono, CEO of Capital Rx, shares a story from a colleague who had three entities on the phone offering different prices for a medical procedure all at the same time, as an example of the unnecessary complexity in claim administration that his team is trying to solve. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#403) 

See omnystudio.com/listener for privacy information.

Jared speaks with Dr. James Mansi, VP of Medical Affairs at Moderna, on the 5-year anniversary of COVID-19 lockdown. The conversation goes some places you might not expect, including how we can drive innovation at a faster pace again and where Moderna is focusing for the next 12 months. 

All that, plus the Flava of the Week reflecting on the week of March 15th, 2020. How can we reflect on the past so it doesn’t take us another pandemic to prepare for our future? 

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#402) 

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(BONUS EPISODE) Live from HIMSS: Joey Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, and Franco Cardillo, Executive Director of Digital Transformation Strategy & Operations at MUSC, discuss the importance of health system collaboration and some recent wins that their organizations are celebrating with consumer engagement technologies. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#401) 

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Jared and Zain continue discussing their predictions from a few months ago and what they want to see more and less of in the years ahead.

All that plus the Flava of the Week on what we got wrong about Consumerism 1.0. Why is it so important for us to reframe Consumer Transformation as an opportunity rather than a threat, and how can we use those lessons to be in the driver's seat for the next evolution?

This show is produced by the Consumer-First Health Group, the community obsessed with making healthcare consumer-centered. (#400)

See omnystudio.com/listener for privacy information.

(BONUS EPISODE) Craig Samitt, CEO of Longitude Health PHM, discusses the organization’s vision for its collaboration between four leading health systems, why previous approaches to innovation have stalled at times, and how healthcare leaders can use emerging digital solutions to work smarter, not just harder. 

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#399) 

See omnystudio.com/listener for privacy information.