Shift Notes

It’s an honour to introduce our next guest. Rachel Taulelei sits on the Prime Minister’s Business Advisory Council, is a member of the New Zealand Order of Merit for services to food and hospitality & is the CEO of Kono, a family owned maori food and beverage producer with a strong values around preserving and enhancing the natural resources around us for future generations.

As an ambassador for New Zealand food and beverage supply and production, Rachel Taulelei has been an integral part of our hospitality industry for many years. Her ethos has paved the way for new thinking in supply chain sustainability, the meaning of eating local and what really matters in the world of business and hospitality. We hope this interview gives you a whole new perspective on hospitality from a different angle.

Topics: Who is Rachel Taulelei and what is Kono? (1.40) Becoming CEO (5.02) Understanding Rangatiratanga and the value of values (7.42) Advising the Prime Minister (11.13). Rachel’s food and beverage journey (13.37) Professional insights for hospo (17.01) How do we better show our worth as an industry? (19.10) 2020 producer challenges (21.10) How do we support our producers and suppliers (23.59). “Love for the land, respect for the sea” Rachel on sustainable practises (26.29) Personal and professional ethos (29.40). How we can empower people in hospitality? (32.37) Advice for leaders and managers (38.52) Looking towards the future (44.39) How should we deal with the challenges (51.54) Kia Kaha (55.56)

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This podcast and content thereof are for information purposes only. Within the podcast, some general information or personal experiences regarding health and wellbeing may be discussed by the presenters. This information does not represent medical or health advice, nor should it be taken as such.

Please consult your healthcare professional with any medical or mental health related questions. If you feel that you need support or would like to talk with someone please contact any of the support services listed below.

Lifeline (0800543354, or free text 4357)

Healthline (0800611116)

Suicide crisis helpline (0508828865)

Depression and Anxiety Helpline (0800111757, or free text 4202)

It’s not everyday we have the ability to chat to mental health experts, so in spirit of mental health awareness week, this episode we are incredibly excited to introduce you to Petar Milojev. Petar is a psychological researcher at the University of Auckland and our resident Healthy Hospo mental health expert. He brings real, straight up chat around the big topics that affect all of us. If there is only one Shift Notes episode you listen to, we hope it’s this one.

Topics: What led to working within the mental health industry (2:32) Experience and learnings we can take from other shift work industries: the medical field (6:38) On shift lengths and limits (11:00) What we can learn from elite sports (15:07) Lessons from the military (20:50) Real talk on mindfulness (23:21) Encouraging mental fitness within a team (28:00) Opening up a conversation on communication and management training (32:00) On the hospitality culture (38:30) Burn out & facts of life (41:00) Tips on fortifying your own mental state (45:00) Perspective on dealing with current challenges & uncertainty (49:00) Stress: What is it? Is it always bad? (51:11) The relationship between stress, resilience and fragility (55:15) Taking stock to build resilience (59:00)

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This podcast and content thereof are for information purposes only. Within the podcast, some general information or personal experiences regarding health and well-being may be discussed by the presenters. This information does not represent medical or health advice, nor should it be taken as such.

Please consult your healthcare professional with any medical or mental health related questions. If you feel that you need support or would like to talk with someone please contact any of the support services listed below.

Lifeline (0800543354, or free text 4357)

Healthline (0800611116)

Suicide crisis helpline (0508828865)

Depression and Anxiety Helpline (0800111757, or free text 4202)

Continuing our quest to connect our local hospitality community with people who inspire us, it is an absolute pleasure to introduce Jason Clark (@drinksgeek)! A man who began his humble roots here in New Zealand, yet has gone on to achieve many impressive career milestones around the world. Throughout his  23 years in our industry, JC’s  work has  led him to open up bars here in New Zealand, taken him across continents, led him to compete in global cocktail competitions, and even published his own book amongst other things! Today, he is the UK’s Talisker Brand Ambassador. His knowledge and passion has earned him a place among respected industry leaders, globally. We believe JC is a true testament of what is possible within hospitality, if you put your mind to it. We hope you feel as inspired as we did after his chat!

Topics: Where it all started; Grumpy Mole & TGIF (3.17) The hospitality career decision (8.00) Proudest career moment & opening the first bar (9.23) Going from Bartender to writer to brand ambassador and thoughts on career development (13.45) On cocktail competitions (17.40) What is World Class (21:10) Advantages & disadvantages from a comp point of view (23:00) Career advice (26.15) The global perception of kiwi hospitality (32.10) On training & giving the brand some JC (42.47) JC’s take on resilience and finding balance (50.10) Final words on change (55.30)  

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This podcast and content thereof are for information purposes only. Within the podcast, some general information or personal experiences regarding health and wellbeing may be discussed by the presenters. This information does not represent medical or health advice, nor should it be taken as such.  

Please consult your healthcare professional with any medical or mental health related questions. If you feel that you need support or would like to talk with someone please contact any of the support services listed below.  

Lifeline (0800543354, or free text 4357) 

Healthline (0800611116) 

Suicide crisis helpline (0508828865) 

Depression and Anxiety Helpline (0800111757, or free text 4202)

Shift Notes is here to better connect our NZ hospitality community and help each other access the stories, wisdom & experience of our great industry leaders.

Episode 2 welcomes our first ever interviewee: Charles Gillet @rarotongan_rum_renegade hailing from Christchurch, New Zealand. We specifically wanted to chat to Charles because we believe he is a person who not only represents his city and country with great pride, but someone we believe is a true mentor within our industry. Charles embodies hospitality and has done a lot to actively build up the Christchurch hospitality scene, and through his personal stories & the stories of Christchurch, we are reminded of how one can build resilience and overcome great challenges.

Topics: Charlie’s hospo beginnings (2.40) The pivotal career decision (4.50) Career highlights (7.55) On the Christchurch Earthquake (10.50) Making a difference post quake (15.20) Living through the attacks (20.20) Hospo community response (27.30) Addressing underlying racism within hospitality (29.00) The COVID landscape (36.14) What is the 03 cocktail clique (43.50) Building resilience (47.40) Charlie’s Last Word (53.45)

This podcast and content thereof are for information purposes only. Within the podcast, some general information or personal experiences regarding health and wellbeing may be discussed by the presenters. This information does not represent medical or health advice, nor should it be taken as such.

Please consult your healthcare professional with any medical or mental health related questions. If you feel that you need support or would like to talk with someone please contact any of the support services listed below.

Lifeline (0800543354, or free text 4357)

Healthline (0800611116)

Suicide crisis helpline (0508828865)

Depression and Anxiety Helpline (0800111757, or free text 4202)

Say hello to Shift Notes; a weekly podcast/interview platform created in partnership with Healthy Hospo NZ. We’re here to better connect our NZ hospitality community and help each other access the stories, wisdom & experience of our great industry leaders.

We kick off our first episode by introducing the team behind Shift Notes: Mikey Ball (@mikeyball88), Giancarlo Jesus (@heyzeus91), and Lorietta Bahr (@loriettaaa).

What is Shift Notes & why we created it (0:21) Highlights from our own hospo journeys - Gian (3:34) Mikey (9:38) Lori (18:41) Views on the current state of our industry (27:31) Opening up about personal challenges (34:38) Industry through the lens of a female bartender (38:46) Our own stories around building resilience (44:20) How NZ hospitality is viewed on the global scale (48:33) What we love most about hospo (54:58) Thoughts on the future of our industry & change (1:01:13)

This episode is available to watch via Facebook (Healthy Hospo NZ) Youtube on our Healthy Hospo NZ channel, and Instagram (@healthyhosponz).

This podcast and content thereof are for information purposes only. Within the podcast, some general information or personal experiences regarding health and wellbeing may be discussed by the presenters. This information does not represent medical or health advice, nor should it be taken as such.

Please consult your healthcare professional with any medical or mental health related questions. If you feel that you need support or would like to talk with someone please contact any of the support

services listed below.Lifeline (0800543354, or free text 4357)

Healthline (0800611116)

Suicide crisis helpline (0508828865)

Depression and Anxiety Helpline (0800111757, or free text 4202)