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In this episode Bob puts on the tool belt to talk with attorney David Williams. Many of us have had the experience of hiring a contractor who didn't do the job right. Maybe they abandoned the job altogether. Is that EVEN LEGAL? On the other side of the equation, almost every contractor has had that one customer from HECK, who held them hostage in a sea of unfair and unwarranted complaints. When it comes to the law and contractors...don't DIY.! Listen in.