Shop Talk - Presented by Ceramic Pro

What is the best pay structure for your employees?

What do your employees expect of you as an owner? What are your expectations of them? 

How do you build a dream team and culture within your business? We're thinking aloud and trying to figure that out this week.

How do you handle situations where a customer is unhappy? 

We're back! Covered a lot in this episode. 

You want to get from point A to point B within your business. How are you supposed to achieve your goals if you don't even know what they are or have a plan to get there? 

How to build an avatar for your ideal customer. If you don't know who you're speaking to, how can you effectively communicate to your ideal customers through your marketing efforts?

How do you close leads?

Expanding on some points from last week. How do you obtain leads? How can you improve your marketing?

Eventually, to grow your business you need to hire. Do you look for experience or a blank canvas you can mold?