SHOPOLOGY: The Retail Show with Louise Grimmer

Welcome back to Season 2 of SHOPOLOGY! 

Dr Louise Grimmer from the University of Tasmania is joined by new co-host Dr Jason Pallant from Swinburne University of Technology to cover the latest news, trends, and insights in retail and consumer marketing. 

In this episode they discuss:

• Victoria’s changing retail restrictions and the response from the Australian Retailers Association
• The National Retail Association awards and the deserving winners
• Woolworth’s decision to opt out of JobMaker and the implications for other retailers
• An extended interview with Jonathan Reeve, GM APAC for EagleEye which covers: 
  • The rise of digital channels in retail 
  • Predicting 50% of retail will be online by 2030 
  • What true personalisation is, and how to offer it in-store 
  • Opportunities for retailers to sell digital advertising, and 
  • Trends towards subscription models
• Australia Post’s advice to retailers to speed up deliveries

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

This week Louise takes a look at the world's largest retailer Walmart, from its origin as the brain-child of Sam Walton in 1960s in Arkansas, through to today where it competes with Amazon for market share. 

Plus this week's retail news.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

Hang in there Melbourne!

On this week's episode Louise is joined by retail expert and Melbourne resident Dr Jason Pallant from Swinburne University.

People living in Melbourne have been under Stage 4 restrictions for one week now, with five more to go...it's certainly a challenge and impacting people in different ways. Louise chats with Jason about what it's like living in Melbourne under strict lockdown conditions and the impact of Stage 4 conditions on the retail sector and consumer behaviour.

Plus the week's retail news.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

We're celebrating our 10th episode - hurrah!

On this week's show Louise is joined by tourism expert and academic Associate Professor Anne Hardy from the University of Tasmania.

COVID-19 has impacted tourism around the world...

...including cruise ship tourism and Airbnb.

Louise chats with tourism expert Associate Professor Anne Hardy from the School of Social Sciences at the University of Tasmania to talk about the impact of the pandemic on tourism. In this wide-ranging discussion Louise and Anne talk about sustainable tourism, Airbnb, cruise ship tourism, the impact on retailing and other businesses, and what we can do at the moment to support local tourism.

All this plus the week's retail news.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

On this week's show Louise is joined by tourism expert and academic Dr Oscar Vorobjovas-Pinta from Edith Cowan University.

COVID-19 has had a devastating effect on festivals and events around the world 

Including the iconic Eurovision...Louise is joined by Dr Oscar Vorobjovas-Pinta from Edith Cowan University to talk about the impact of the pandemic on festivals and events, what cancellations mean for artists and local communities, the role of tehcnology and the opportunities for many local festivals and events.

A Brief History of Department Stores
Part Four: David Jones

In the final instalment of this series, Louise presents a brief history of department store David Jones. Learn about the origins of the business and the complicated trading history of this iconic Australian store.

To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.

 All this plus the week's retail news.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

SHOPOLOGY Episode #8  How to be an ethical consumer (hint: shop local) AND A Brief History of Department Store Selfridges

On this week's show Louise is joined by consumer behaviour expert Professor Martin Grimmer from the University of Tasmania.

How you can shop more ethically - it's all about going local

Louise is joined by Professor Martin Grimmer to talk about ethical consumption (hint: shop local), green marketing and the gap between how we intend to shop and how we actually do shop - it's not just about price! 

A Brief History of Department Stores
Part Three: Selfridges

Louise is currently presenting a brief history of department stores and profiling some of her favourites. This week's store is Selfridges.

Learn about Selfridges dynamic founder and how the store has remained at the forefront of retailing.

To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

SHOPOLOGY Episode #7 What can consumers and businesses expect from the current Melbourne COVID-19 lockdown? AND A brief history of department store Liberty

On this week's show Louise is joined by retail expert and academic Dr Jason Pallant from Swinburne University of Technology

What we’ve learned about the likely impact of the latest lockdown in Melbourne’s retail sector

Louise is joined by Dr Jason Pallant from Swinburne University of Technology to talk about the impact on retailing as Melbourne moves back to Stage 3 restrictions. Reflecting on data from the previous lockdown shows how consumers and retailers responded last time, making some predictions possible about what might happen during the current lockdown in Melbourne.  

A Brief History of Department Stores
Part Two: Liberty of London

As part of our ongoing history of the department stores series, Louise presents a brief history and profile of some of her favourite stores. This week's store is Liberty of London.

Learn about the origins of the business and discover the history of this incredibly beautiful store in London.

To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.

All this plus the week's retail news headlines.

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

SHOPOLOGY Episode #6 Gay Marketing and the Pink Dollar AND A Brief History of Department Store Harrods

On this week's show Louise is joined by tourism expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University.

Gay Marketing and Gay Tourism

On this week's show Louise chats with gay tourism and marketing expert Dr Oscar Vorobjovas-Pinta from Edith Cowan University about marketing to LGBTQI+ consumers and the gay travel market.

Further reading with some of Oscar's published scholarly work: Gay neo-tribes: Exploration of travel behaviour and space and The Evolution of Gay Travel Research

A Brief History of Department Stores: Part One Harrods

Over the next few weeks, Louise presents a brief history of department stores and profiles some of her favourites. This week's store is Harrods in London.

Find out how Harrod's started and the amazing range of products and services on offer.

To find out more, you can watch Louise's recent University of Tasmania public lecture Rise and Fall: A Brief History of the Department Store on You Tube.

All this, plus this week's retail news headlines.

*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.au

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

On this week's show Louise is joined by Professor Gary Mortimer from QUT and Research Fellow Kim Borg from Monash University.

COVID-19 has turbocharged the shift to online shopping.
Last week Louise published an article in The Conversation, co-authored with Professor Gary Mortimer, Associate Professor Jana Bowden, Dr Jason Pallant and Professor Martin Grimmer, about the impact of COVID-19 on accelerating moves towards automation in retailing. Read the article: COVID-19 has changed the future of retail: there’s plenty more automation in store

On this week's show Louise chats with the article's lead author Professor Gary Mortimer from QUT about online shopping, automation, smaller stores and re-purposing shopping centres, and, if you don't already know what a 'dark store' is, tune in this week to find out!

We were doing really well in avoiding single-use plastic, and then along came COVID-19. Find out how we can return to those good habits.
Louise chats with Research Fellow Kim Borg from Monash University about her latest research examining how COVID-19 has impacted on the good habits we were engaged in reducing single-use plastics. 

But then COVID-19 changed the game. Since the pandemic started, there has been a significant increase in plastic waste, such as medical waste from protective equipment such as masks, gloves and gowns, and increased purchases of sanitary products such as disposable wipes and liquid soap.

The good news is we can return to our plastic-avoiding habits. It just might look a little a different.

You can read Kim's latest article in The Conversation: Avoiding single-use plastic was becoming normal, until coronavirus. Here’s how we can return to good habits

All this, plus this week's retail news headlines.

*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.au

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new

How to pivot a small retail business during COVID-19
This week Louise visits local Tasmanian retailer Katinka Dineen who owns and runs lifestyle and gift store 'Lily & Dot' in Hobart's Mid-Town area. Katinka chats about how she pivoted her business during the COVID-19 lockdown, the huge support she received from customers via her online store, the importance of supporting local stores, and what it was like to finally re-open her physical storefront. 

Find out more about local shopping during COVID-19:
Retail expert’s dire warning if we let coronavirus cause death of Tassie’s small businesses by Sally Glaetzer, published in The Mercury, 21 March 2020

Backing your favourite shop or cafe is just a click away by Louise Grimmer, published in The Mercury, 3 April 2020

Retail therapy after lockdown by Louise Grimmer, published in The Mercury, 27 May 2020

Department Stores
This week Louise and Professor Gary Mortimer were featured on ABC TV's The Business program discussing some of the challenges facing Australian department stores Myer and David Jones. You can watch the clip here.

Louise also recently presented a public lecture 'Rise and Fall: A Brief History of Department Stores' for the University of Tasmania's 'Island of Ideas' Public Lecture Series. 

And on the topic of department stores, Louise enjoyed speaking with retail expert Dr Jason Pallant so much last week, that she invited him back to share his persepctive on what the future might hold for Australian department stores. Jason is Lecturer in Marketing at Swinburne University of Technology with a special interest in shopping centres, shopping malls and department stores. 

He has written about department stores in The Conversation:
Death of the department store: don’t just blame the internet, it’s to do with a dwindling middle class

All this plus weekly retail news headlines.

*SHOPOLOGY originally airs as a radio show on Edge Radio www.edgeradio.org.au

Support the show

Thanks for tuning in. Please subscribe, rate and review the show - this really helps other people find us.

Visit our website for more information about Louise Grimmer and the retail consultancy Shopology - www.shopology.com.au

You can support the show with a small monthly donation and help us keep making great retail content for our listeners: https://www.buzzsprout.com/1141493/supporters/new