Takeaways

• Unified commerce enhances the customer shopping experience.
• Brand storytelling is essential for consumer loyalty.
• Generative AI transforms search capabilities in retail.
• Retail media is a growing revenue stream for retailers.
• AI helps in demand forecasting and inventory management.
• Seamless consumer journeys are crucial for modern retail.
• Authenticity in branding is expected by today's consumers.
• Retail technology is evolving rapidly with new innovations.
• Shoptalk Spring will showcase leading-edge retail trends.

Chapters

00:00 This Week in Research: New Reports and Data

02:25 Coresight Research's Role and Responsibilities

03:54 Key Themes of Shoptalk Spring

04:52 Unified Commerce: The Future of Retail

07:06 Brand Storytelling and Consumer Engagement

08:12 Generative AI and the Evolution of Search

10:02 Leveraging New Technologies in Retail

12:30 The Rise of Retail Media

13:49 Keynote Highlights and Conference Insights

Related research:

• Essential Guide to Shoptalk Spring 2025: Navigating the Future of Customer-Centric Retail with AI and Unified Commerce
• Catch up on insights from previous Shoptalk events and look out for our daily coverage of Shoptalk Spring 2025 here.
• Meet the Coresight Research team at Shoptalk Spring 2025.