Guest communications are a vital part of the guest experience – and the better your guest experience, the better reviews you’ll receive, the more you’ll be able to charge for your property and the more profitable your property will be in the long run. In this episode we cover all aspects of guest communications including […]

In this week’s episode Chris and Ritchie show how to optimise your listings on sites such as airbnb and booking.com. Hereby increasing bookings and therefore profit. These sites already have a huge amount of traffic, listing your property in the right way can have a huge impact on you Serviced Accommodation business. Have a listen […]

In Part 2 of this Live Q&A, Chris further discusses the management model, getting listed with booking.com, revenue management, the future of serviced accommodation, property management systems and the importance of strategy when starting out. Show Notes: The Serviced Accommodation Podcast is a show brought to you by Chris Poulter and Ritchie Mazivanhanga aimed at […]

In this live audience Q&A, Chris talks about the difficulties of scaling the guaranteed rent model, the impact of VAT, the management model, the 90-day rule in London and the impact of Section 24 tax changes on serviced accommodation. Show Notes: The Serviced Accommodation Podcast is a show brought to you by Chris Poulter and […]

If you’re looking to create large amounts of cashflow from serviced accommodation, you’ll need to scale up your business. There are many pitfalls to avoid and areas to focus on if you want to scale up profitably – we take you through the five key areas you should be focusing on. Show Notes: The Serviced […]

Don’t you hate those rehearsed pitches you hear, where is sounds like they are reading from a sheet of paper? Good pitches are nothing like this – they are conversations around the benefits of what you do, and how it impacts others. In this episode, we explore the benefits of Serviced Accommodation and how and […]

Business rates are the commercial equivalent of council tax, and apply to all commercial property including retail, office and industrial. Qualifying as “Furnished Holiday Lets”, serviced accommodation is eligible to pay business rates rather than council tax. As a widely misunderstood area, we look at how business rates work and how to minimise your business […]

Getting feasibility – or deal analysis – right is critical to your success as a serviced accommodation operator. You need profitable properties in order to scale successfully, and detailed feasibility reports will ensure you can identify which properties will be profitable and which should be avoided! You can download the deal analysers which accompany this […]

This episode of the Serviced Accommodation podcast is all about Strategy, this is the second part of a 2 part episode. So if you haven’t heard the first part, jump back to http://www.thesapodcast.com/15-strategy-part-1/. This second part covers what Chris considers the most important part of business, creating a strategic plan. The strategic plan allows you to […]

This episode of the Serviced Accommodation podcast is all about Strategy, the episode is split into two parts and this first part covers what Chris and Ritchie learnt in strategising for their previous businesses and how it can apply to your serviced accommodation business. Making sure you are doing ‘the right things in the right […]