To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high performance - aren't those all dependent on IT? If IT is driving reliability, who is accountable, IT or Business? Shouldn't IT share accountability?

Guest: Rob Reeg, President, Global Technology and Operations, MasterCard World Wide

Guest Bio: https://www.ciotalknetwork.com/contributor/rob-reeg/

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