Welcome to The kbbreview Podcast, your host is Andy Davies and this is Episode Three of Season 14.

Today we're looking at something which asks a very difficult existential question of independent KBB retailers - do you ever think what might happen if you got into financial difficulty and couldn't finish your clients project?

In particular, we're looking at whether or not retailers should have some kind of deposit protection insurance. In other words, something that means they will get back any money they've already given you if the worst happens.

• What is deposit protection insurance and who does it work?
• What are pros and cons? Why is it not more prevalent?
• How do you talk about it with customers without sounding like you're about to go bust?
• Given the sums of money involved, should it be mandatory?

We're talking it through with Richard Hibbert from KSL in Sudbury - he's also chairman of the KBSA of course - and Nick Warrington from Stuart J Warrington in Macclesfield.

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