If you are an MSP in the European Union you are probably familiar with the term DPO, or data protection officer. DPOs are required under GDPR and are responsible for the protection of consumer data while in the custody of the company. 

Episode Highlights:

Should MSPs start creating DPO roles?

When is the right time to hire a DPO?

What are the responsibilities of a DPO?

https://edps.europa.eu/data-protection/data-protection/reference-library/data-protection-officer-dpo_en