Front Desk Goddess Diaries

Should we charge a cancelation fee?


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I'm often asked, ‘should we charge a no-show or cancelation fee’? Well, you could, but I'm not sure you'll really accomplish your objective, which is to create good will, develop raving fans for your practice, and keep a profitable schedule. Cancelations and now shows is One of those challenging topics that is universal. Today I hope to simplify the process and set you up for success!

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Front Desk Goddess DiariesBy Amy Drewery

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