Have some feedback? A topic suggestion? Text us!

Find full show notes and links at: https://gocamp.pro/first-class-counselors-pod/should-we-send-them-home

-

Finding Connection When You Are Frustrated

We’ve all been there. It’s week four, the coffee machine is broken, you are trying to get the cabin to the flagpole on time, and that camper is dragging their feet, making fart noises, and holding the broom upside down during cleanup. You don't necessarily want them sent home, but they are absolutely testing your patience. In this "high empathy" episode, Oliver and Matt validate those feelings of frustration while offering a roadmap to get back on track. They discuss the difference between behavior that is annoying versus behavior that requires a director's intervention, and how checking your own ego can de-escalate the situation.

Key Takeaways:

• Identifying Your Triggers: Frustration often stems from specific stressors like lateness, perceived "weaponized incompetence" (like using a push broom incorrectly), or a camper's disinterest in planned activities. Recognizing these triggers is the first step to patience.
• Conformity vs. Leadership: Matt challenges counselors to ask why a behavior is frustrating. Is it disrupting the camp experience, or does it simply make you feel like you are losing control or "looking bad" as a leader?
• Connection Over Correction: You don't have to like every camper, but you do need to find a connection. Oliver shares a story about using Magic: The Gathering cards to bridge the gap with a disconnected camper.

-

E.G.E.L – Ever Growing, Ever Learning:

Oliver: Survival Tag, The Game

Matt: Find a water bottle that you love drinking from. 

-

Sponsors:

AMSkier is a leading insurance and strategic partner for many of the finest camps in America. AMSkier partners with camps to provide public relations, legal, medical, behavior support and more - Experience the AMSkier difference. Learn more at amskier.com.

-

Host Links:

• Matt Wilfrid, Executive Producer of Podcasting at Go Camp Pro
• Oliver Gregan, Executive Director at YMCA Camp Winona

Use the Resilient Camp Blueprint Diagnostic to get a baseline you can measure against every quarter and see whether your improvements are working.

Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

Think your camp is getting calmer, stronger, and resilient? Stop guessing—use the Resilient Camp Blueprint Diagnostic to get a baseline in minutes, then track progress quarter by quarter. https://camp.mba/travis ↗