the c-suite podcast

Show 259 - Unlocking E-commerce Growth: Payments, Trust & Customer Experience


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The first of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape.
The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs.
Host Russell Goldsmith speaks with a range of founders and industry leaders including:
1/ Saran Talasila, Payment Expert, Exactly.com
2/ Janis Thomas, Managing Director, Look Fabulous Forever
3/ Colin Tate, Senior Manager, Data and CRO Insights, Lebara
4/ Clem Schouteden, Founder and CEO, Kavee
5/ Caleb Slater, CEO and Founder, Cards2Cash
From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.
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