The second of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape.

The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs.

Host Russell Goldsmith speaks with a range of founders and industry leaders including:

1/ George Robinson, Managing Director, SoSweet

2/ Lauren Duncan, Head of eCommerce, Philip Kingsley

3/ Clifton Vaughan, Director, Natural Baby Shower

4/ Leticia Perez Munoz, EMEA eCommerce Manager, TOMS

5/ Lawrie Fraser, Ecommerce Website Manager, Marco Paul (at time of recording)

From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.