Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry.

This episode was produced in partnership with Genesys.

Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry. This episode was produced in partnership with Genesys.

Show 64 - Does the Insurance industry care enough about CX?

the c-suite podcast covers topics such as Sustainability, Diversity, Employee Engagement, Financial Inclusion, HR, Innovation, Marketing Communications, Mental Health & Wellbeing and Social Mobility. 

Featuring senior executives discussing latest trends, campaigns and issues, sharing best practice case studies.  

If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com

Business

the c-suite podcast covers topics such as Sustainability, Diversity, Employee Engagement, Financial Inclusion, HR, Innovation, Marketing Communications, Mental Health & Wellbeing and Social Mobility. Featuring senior executives discussing latest trends, campaigns and issues, sharing best practice case studies. If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com

the c-suite podcast covers topics such as Sustainability, Diversity, Employee Engagement, Financial Inclusion, HR, Innovation, Marketing Communications, Mental Health &amp; Wellbeing and Social Mobility. 

Featuring senior executives discussing latest trends, campaigns and issues, sharing best practice case studies.  

If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com

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Show 64 - Does the Insurance industry care enough about CX?

Show 64 - Does the Insurance industry care enough about CX?