Russell Goldsmith is joined by CIPR President and MD of Pinch Point Communications, Sarah Pinch, Stephen Humphreys, Director of Communications at the Food Standards Agency and Andrew Vincent, Associate Partner at Instinctif Partners, to discuss Social Media's impact on Crisis Communications. Included in the show is an interview with Louisa Bartoszek, Director of Media Relations at BNY Mellon discussing Social Storytelling.

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