A Senate inquiry has been told Australia’s disability payment rules need to be ‘rewritten’ as people struggle for months, or even years, before receiving support – with some draining their super, relying on charity or accruing thousands of dollars of credit card debt to get by. Many are also forced onto the lower jobseeker payment, with government data showing that 36% of jobseeker recipients are sick or have a disability. Laura Murphy-Oates speaks to 28-year-old Natasha Thomson, whose two-year battle to access the payment ended up at the top level of the administrative appeal tribunal, and inequality editor Luke Henriques-Gomes, about the barriers to accessing the disability support pension and the push for reform