The J&K Podcast Show

"Silence is Golden" with Katie Mullen


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Katie Mullen (MMS Consulting) drops some serious sales knowledge when prospecting.


When making prospecting calls, 'silence is golden' after you introduce yourself.
-> Why? it allows the prospect to respond appropriately and builds immediate trust with them

If you catch them at a bad time, quickly get them off the phone without going into details
-> Why? it builds trust and they will thank you when you call them back

Try Different Calling Techniques When Prospecting

-> There is no one-size-fits-all approach. She became an expert through reading & taking meticulous notes through a previous onboarding sales training class

-> Katie applied those different techniques. She took notes on what did and didn't work. She then spent hours upon hours practicing w/ the ones that did work, and voila!...she became an expert.

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The J&K Podcast ShowBy Kris Hingst