Silent agreements tend to lurk in the background, shaping behavior without ever being named. In this episode, we dig into how to identify these unspoken norms by observing team patterns, listening to fringe voices, and asking the right questions. Whether it’s the awkward pause when someone challenges leadership or the universal shrug at missed deadlines, these quiet agreements are powerful—and sometimes toxic. I’ll walk you through practical strategies for surfacing them, evaluating their impact, and preparing your team for change.

This episode builds on ideas from my new book, Human Resources for the Soul: Managing the Human in You, available now on Amazon. If you're ready to lead with more clarity, courage, and emotional intelligence, it's a must-read.

Stay tuned for Part 3, where we’ll bring these ideas to life with real-world case studies from the field—messy, eye-opening, and refreshingly honest.