The CX Company has been designing chatbots and conversational AI systems for 15 years. Their software engages over 4 million customers every day. Simon Foot is the UK and Ireland Director of The CX Company and he talked to me about the opportunities for chatbots and why there are so many disappointing chatbot implementations. <a href= "https://www.linkedin.com/in/simonfoot/">https://www.linkedin.com/in/simonfoot/</a> <a href= "https://www.cxcompany.com/">https://www.cxcompany.com/</a>

The CX Company has been designing chatbots and conversational AI systems for 15 years. Their software engages over 4 million customers every day. Simon Foot is the UK and Ireland Director of The CX Company and he talked to me about the opportunities for chatbots and why there are so many disappointing chatbot implementations. https://www.linkedin.com/in/simonfoot/ https://www.cxcompany.com/

The CX Company has been designing chatbots and conversational AI systems for 15 years. Their software engages over 4 million customers every day. Simon Foot is the UK and Ireland Director of The CX Company and he talked to me about the opportunities for chatbots and why there are so many disappointing chatbot implementations. <a href="https://www.linkedin.com/in/simonfoot/" rel="noopener noreferrer">https://www.linkedin.com/in/simonfoot/</a> <a href="https://www.cxcompany.com/" rel="noopener noreferrer">https://www.cxcompany.com/</a>

Simon Foot - CX Company - Chatbots and Conversational AI

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

Share Simon Foot - CX Company - Chatbots and Conversational AI

Sign up to save your podcasts

Simon Foot - CX Company - Chatbots and Conversational AI

Simon Foot - CX Company - Chatbots and Conversational AI