Call that a CX strategy? No mate, this is a CX strategy...!

Anyone who follows Peter knows that he loves 80s pop culture so we can't avoid a reference to Paul Hogan here because this week CX Files is going down under. Peter talked to Simon Kriss - a CX veteran based in Melbourne - about what's happening in BPO and CX in Australia.

https://www.linkedin.com/in/simonkriss/

https://www.auscontact.com.au/member-services/membership-categories-and-fees