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Neal Parisawan is the owner of Nara Thai and a former consultant, bringing a unique perspective to how tech can enhance guest experiences rather than complicate operations. We were thrilled to hear his insights on this episode!

In this episode, Zack and Neal discuss:

• Why restaurants struggle with adopting and maintaining technology
• How tech should simplify restaurant operations and free up staff to focus on hospitality
• The critical role of building relationships with guests in today’s dining environment
• Neal’s unique approach to staff training, fostering a culture of continuous improvement
• How to leverage guest feedback to refine operations and enhance customer satisfaction
• More

We hope you enjoy this episode packed with practical tips for using technology to enhance—not hinder—guest experiences in the restaurant industry.

Thanks, Neal!