During this call, Crystal chats with Katy and Ellen. Ellen shares that she is an 'empath' who has been deeply affected by the January 6th event in the US on Capitol Hill. Using the Empowerment Coaching process, Crystal helps shift Ellen from despair to courage--one step, or emotion, at a time. But first, Katy updates Crystal on her journey from the first time they chatted back in September 2020. Katy has not only gotten her drinking under control; she has dealt with the guilt and shame of not being able to get pregnant and is now filled with purpose and passion again.

During this call, Crystal chats with Sarah.

After joining the call, Sarah tells Crystal that she feels as though her 'father wound' has manifested itself into her relationships and the way she views men, and that she's "secretly" upset with her dad. It's a secret, she says, more so to herself, as she never wants to deal with the feelings around it and often pushes them down.

She shares that she's never met her father and has only spoken to him one time on the phone when she was 18-years-old; a conversation that left her disappointed.

As Sarah opens up, Crystal learns that her home life growing up with her mom was an often oppressed environment. Her mother had bipolar disorder. Anytime Sarah spoke about anything that upset her, including her feelings around her absentee father, it triggered her mother into an episode of mania or depression. With her mother's mental health issues and struggle with drug abuse, her two older siblings were put up for adoption as small children before Sarah was born, something that too has caused heartache within her family.

As a result of her childhood, Sarah often silences her feelings in an effort to not "rock the boat" — a feeling she describes like a shaken soda bottle, over time eventually exploding. And after doing so, feeling ashamed for it.

Crystal asks Sarah to think about the last time she got really angry — which Sarah says is not often. She recalls a time earlier in the year when she and her newly separated husband had a blow out over her wanting him to put more effort in with their children and evenly share their responsibilities, which he dismissed and shamed her for.

As they dive into this topic, Crystal learns that this is where a lot of her heartache is harbored right now, as she wants her children to have a happy, healthy relationship with their father; something she never had.

Crystal urges Sarah to reconsider the way she's communicating with her ex. She also asks her to write a letter, practicing how she's going to approach him in a reasonable and empowered way, so that they can move forward as parents harmoniously and help their three little children be the most loved, healthy, and happy they can be.

During this call, Crystal chats with Ellen.




Ellen calls in looking for a little guidance. After taking many different certifications, she still feels she's not confident enough to begin offering coaching services. Unsure about her next steps, she wonders: how should she start a coaching call, "break the ice," and get the client comfortable? How should she price herself, and what about the technical side? After chatting with Ellen, Crystal learns that she was never actually given the opportunity to coach anyone during her studies despite being certified. Crystal reassures Ellen that her feelings of uncertainty are entirely normal, and though she clearly has a natural talent for coaching, she just needs practice. 




She tells Ellen about our Empowerment Coach Certification, it's extensive teachings, and how once our students have been through the program, we help them hone their skills through our Mentorship Coaching Program. We provide our students with a minimum of 30 hours of practice coaching calls that are not only listened to by our Professor of Coaching, Izabela Viskupova, LLM, M.A., but where you'll be provided with meaningful, constructive feedback regarding your strengths and areas of improvement. Crystal reassures Ellen that we make sure our students are entirely comfortable coaching before graduating. We also teach students about coaching contracts, the best ways to connect with their clients, how to record their sessions, and more! After chatting about it with Crystal, Ellen has since signed up to become a Certified Empowerment Coach through The S.W.A.T. Institute! 




Ashley also joined the latter half of the call. Having recently signed up for 1-on-1 coaching with Crystal, she called into Chat with Crystal before their first session together. She shares that although her marketing materials and branding are on point, she doesn't feel she's getting the sales she deserves. Crystal tells Ashley that her thought-out social media posts, though beautiful, are never actually "asking for the sale." She talks about the exchange of energy that needs to happen for a business to run harmoniously. And Ashley has a few 'ah-ha' moments before Crystal gives her some homework for their first 1-on-1 session together. 




Interested in learning more about some of the services discussed in the call?




To learn more about our Empowerment Coach Certification (ECC), visit: https://swatinstitute.com/empowerment-coach-certification. This only runs 2x per year! 




For information on our Mentorship Coaching Program, where you can sign up for free coaching with one of our outstanding students who are about to graduate, visit: https://swatinstitute.com/Home#1562336473281.




And if you'd like to check out Crystal's 1-on-1 coaching packages, visit: https://crystalandrusmorissette.com/what-is-empowerment-coaching. (Note: we are only taking a very small number of new clients at this time)

During this call, Crystal chats with Katy.

After joining the call, Crystal instantly recognizes Katy’s voice. Having coached Katy over 14 years ago, Crystal had shared a story about Katy in her 2006 book, Transcendent Beaty (with her permission, of course). At the time of their coaching, Katy was so worried about never getting married or having children. In Transcendent Beauty, Crystal shares a process where she helps Katy “find the voice of her fear,” also something Crystal calls ‘Working with Parts.’ Going through the process together, they discovered Katy’s wounded self was a lonely, little old lady with curlers in her hair, wearing a ragged, old housecoat, who was so worried Katy is going to turn out like her.

Fourteen years later, Katy calls into Chat with Crystal and shares that she indeed did get married, but that she’s spent the last six years or so going through IVF unsuccessfully. Crystal instantly remembers Katy and her Mother Energy — the same old, scared little lady who is now freaking out that Katy will never have children. Together, Crystal leads Katy through a powerful process to help her make peace with her Mother Energy and the fear that she’s clearly drawn near.

Katy feels instant relief and also shares with Crystal that she’s recently signed up to become a Certified Empowerment Coach with The S.W.A.T. Institute, all these years later.

During this call, Crystal chats with Robin.

An educated woman, Robin is a Doctor of Metaphysical Science, a Drugless Practitioner, and a Certified Empowerment Coach through the S.W.A.T. Institute. After battling an auto-immune disorder and learning how to heal her health and life holistically, Robin sold her medical spa six months ago to focus on growing her business to reach women on a larger scale. Though filled with inspiration and ideas, Robin calls in and expresses that she now feels she’s hit a standstill and lacks clarity on her next steps.

Crystal and Robin chat about all of the entertaining Robin has been doing recently, leaving her feeling depleted. Crystal helps Robin see that she’s been swinging back and forth between “Mama Robin,” taking care of everyone else, to “Cinnamon,” as Robin calls her fun, but sometimes irresponsible Daughter Energy.

Crystal coaches Robin to help her get clear on what she needs to do to stay in her Woman Energy, where she will be able to make a more empowered decision on the exciting possibilities of her new business endeavor.

During this call, Crystal chats with Sandika.

Living “off-the-grid” on a very remote island in Western Canada, Sandika offers a variety of services to her clients, both virtually and in person. She leads empowerment adventure weekend workshops near her home, is an empowerment coach, as well as the Mentorship Coaching Coordinator at the S.W.A.T. Institute. Before graduating as a coach, Sandika was a hair stylist; a service she still offers part-time to people living on her island. During this episode, Sandika calls in to speak with Crystal about an upcoming opportunity she’s been offered. A beautiful, private, oceanfront office space has been made available to her, that she feels would be perfect for all her business offers. It even would give her the opportunity to expand her services. Although she’s excited about it, she is nervous about taking on the commitment that comes with it both financially and logistically. She doesn’t have long to make a decision, as an opportunity for this type of real estate doesn’t happen often and is in high demand. Taryn, another wonderful coach and graduate joins the call, who expresses her excitement and fears with her own business as well. Listen to Crystal chat with both Sandika and Taryn through their fears, to make the best decisions for their businesses. This is a super fun, empowered call between three wonderful women and coaches. Be sure to listen in!

During this call, Crystal chats with Jennifer. Although she has been taking the necessary steps to launch her career, she is still nervous about putting herself out there in a bigger way. She struggles using social media, and worries that her messaging or mission won’t be perceived in the right way. Crystal helps Jennifer to understand that although she might be afraid, she has to start putting herself out there to strengthen her “courage muscle” and answer her calling.

Alisha then joins the call. Alisha is a Black woman from Chicago, who expresses the anger she feels at the looters and rioters of the #BlackLivesMatter movement. Together, Crystal and Alisha have an honest conversation about racism, and Crystal encourages Alisha to see the situation from a different point of view.

During this call, Crystal chats with Norma. A few days away from the one-year anniversary of her beloved 22-year-old son’s sudden passing, Norma shares with Crystal that the past year has been the most unimaginable pain and numbness that she could ever begin to explain. Though her family and friends have been well-meaning, the experience has made her realize that most people do not know the right things to say or do for a woman grieving the loss of her child. She explains that the best thing you can do for someone grieving is to simply be there for them; hold space for them. Norma tells Crystal that she desperately wants to be the mother her other two daughters need, but she can’t imagine this pain ever ending. Every small moment of happiness or laughter leaves her feeling guilty and longing for the emptiness and loss she feels for her son. Listen to Crystal talk with Norma to help her to come to terms with her loss and slowly help her see a beautiful purpose moving forward.

This is a must-listen-to call for any coach who wants to better understand how to deal with a client in grief.

During this call, Crystal chats with Alicia. Despite a brutal upbringing that included extreme emotional and sexual abuse, an abortion at 11 years old, kidnapping, and more recently being diagnosed with breast cancer and receiving a double mastectomy, Alicia has defied the odds. Not only is she a strong, successful woman completing her Empowerment Coach certification at the S.W.A.T. Institute, she is also a phenomenal mother. Her son has completed his master’s degree and is in the midst of getting his Ph.D. Though she’s done her best to persevere, to move forward, and above all, to be strong, she can’t help the anger and hurt she harbors, and the feelings of uncertainty about the future.

Selma also joined the call. For the last few decades of her life, Selma has tried her best to protect her children and to give the appearance of a perfect family. Though on the inside, she felt like she was drowning in dysfunction. In some ways, Selma feels as though she married someone who treated her just like her mother. No matter how hard she tried, she was never good enough, and in turn, suffered emotional abuse at the hands of her husband. Now that her children are adults, Selma and her husband have separated. Though, he now claims to be a new man and is desperately trying to reconcile with her and mend their broken marriage.

Listen to Crystal coach these two brave women through the Empowerment Ladder, to help them understand their options, and get clear on their next steps.

During this call, Crystal chats with Carol, who says the first time she ever did something selfish was when she was 40 years old; she left her husband. But even that decision was more for her daughters, who at the time were 11 & 12 and who told her they just wanted to see their mom happy. Now, at 53, Carol realizes she's never really allowed herself to consider what would make her happy. Instead, she lives her life just under the radar... never shining too bright, never following her dreams, never rocking the boat. But Carol wants to know why she's so afraid and if her "time" will ever come.