Keith Smith, former Senior Vice President of HR at Disney and Founder of Keith Smith Consulting, shares insights on business culture built on purpose, not by accident, in this episode.

We also discuss the Walt Disney World Ambassador Program, improv principles for leaders, the Ghost Light and organizational ghosts, and how friendships at work shape belonging.

To work with Keith, contact: https://www.keithsmithconsulting.com

To work with Sheila, contact: https://www.butlermg.com/