Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort, best-selling author, and podcast host, shares insights on customer service, time management, and exceptional service in this episode.

We also discuss Disney’s Great Leader Strategies, the Three-Legged Stool in business, and lessons from his remarkable career.

To work with Lee, contact: https://www.leecockerell.com/

To work with Sheila, contact: https://www.butlermg.com/