In this UC Today interview, Christopher Kerry sits down with Steve Forham, Marketing & Channel Chief at Cypio, to unpack the latest in Unified Communications — from Microsoft Teams, Zoom, and Cisco Webex, to AI-driven innovation transforming the hybrid workplace.

📌 Key Takeaways:

🔵 How UCaaS vendors like Microsoft, Zoom, and Cisco are shaping AI-powered collaboration experiences
🔵 Why best-of-suite strategies are overtaking best-of-breed in enterprise communications
🔵 Practical ways partners can help customers unlock Teams, Zoom, and Webex calling without disruption
🔵 Insights from Fleet Week — Cypio’s flagship digital event for partners, customers, and analysts
🔵 The role of AI as a tool (not a replacement) in the intelligent workplace

00:00 – Welcome & introductions
01:12 – Fleet Week highlights
03:00 – New Cisco Webex support
05:40 – AI updates from Microsoft, Zoom & Cisco
11:20 – Partner enablement opportunities
15:00 – Key takeaways & growth strategies

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