Today, our host Marcedes Jay is interviewing Raven, the owner of Glowden Touch Projects, an all natural, hand-made skin care line! She is talking about her experience with receiving constructive criticism and feedback and how it has impacted her personal and business experiences. Raven is expressing her thoughts on the difference between constructive criticism and feedback. Marcedes is sharing some of her tips she uses to manage defensiveness when it is presented. If you have often lashed out, deflected, or become defensive when constructive criticism is given, this episode is for you!