Your host, Kelley O'Hara, talks with Author, Co-Founder, Vice President, and General Manager of NWS, Glenn Poulos. Glenn's journey began as a civil servant, but a suggestion from his boss led him to transition into sales. He quickly realized the importance of selling the best products to excel in his career. But it wasn't just about the products; Glenn discovered that public speaking played a significant role in his success. Sharing his rules and stories with others eventually led him to write his book, "Never Sit in the Lobby: 57 Winning Sales Factors to Grow a Business and Build a Career in Selling."
The title of his book is a rule in itself, advising against sitting in the lobby when meeting with clients. Instead, Glenn suggests standing and being ready to engage when the client arrives. This approach has resonated with countless professionals and has become a cornerstone of Glenn's philosophy.
Glenn's reputation for connecting with others is well-earned. When asked about maintaining these connections, he emphasized the importance of being a pleasure to do business with and building rapport with clients. His approach involves active listening, showing empathy, and being genuine.
He shared a story about the importance of not assuming familiarity with someone and instead taking the time to genuinely get to know them. This approach extends to his "punch perfect pitch and close" method, which involves changing the person's state, presenting a compelling solution to their problem, and ultimately allowing the customer to close themselves.
To learn more about Glenn's work, click HERE and HERE.
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Want to learn more about Jackie Lapin's work at SpeakerTunity? Check out her website at www.speakertunity.com.