In this episode of NovoEDTalks, Comcast VP of Learning and Development, Sara Dionne, shares how her fully centralized uLearn team serves 65,000 employees while still personalizing learning by role, level, and moment of need. She explains Skill Forward, an enterprise skills program that crowdsources priorities from the entire workforce, blends micro-learning with social practice and coaching, and reports adoption and ROI stories that leaders can trust. Sarah also looks ahead to a future where human skills and AI converge, urging L&D teams to start with learner voice and business needs, build critical thinking, and redesign their own practices for speed and impact.