It was just recently that the idea of seeing the person you were calling was the stuff of science fiction. Skype changed all that and the video-calling pioneer is now 15 years old. It is a service that helps connect millions of people around the world every day, and its place in internet history is secure. But does it have a future in the industry it helped shape? Rich Jaroslovsky, Vice president for content and chief journalist at SmartNews, and tech columnist for the Observer.com, joined us from San Francisco.