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In this episode Stephen explores the SRE concept of "toil". What is it? How can we measure it? How do we reduce it?

Also in this episode: Can we make non-technology systems observable? (like we do technology ones), and the ineffectiveness of change advisory boards (CAB). Also,  Stephen's upcoming attendance at SREcon, AWS Summit, and SLOconf.

Shout outs to Steve McGhee, Dom Finn, and Shea Stewart.

You can find the official Slight Reliability podcast website at: https://slightreliability.com/

You can find Stephen at:

LinkedIn: https://www.linkedin.com/in/stephentownshend/

Twitter: https://twitter.com/the_kiwi_sre