In this 13th episode, we discuss Steve Jobs' recent stepping down as Apple CEO and it's ramifications. Are you a specialist or a generalist? Also, we look at advances in mobile broadband - how does it compare against fixed line broadband. Is it actually better? For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 12th episode, I reveal how Theo Paphitis from Dragon's Den helped boost my marketing for me for free, we also discuss the validity of social media scorer Klout. And Luke tells us how being forced to not travel for a while hasn't remotely affected his sales. If anything, it's improved! For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 11th episode, we're looking at Yell's announcement that they're planning to ditch the book version of Yellow Pages. Also we say goodbye to the News Of The World after the phone hacking scandal, and how modern technology aided in its demise. Also, The Apprentice gives us a good lesson in branding. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 10th episode, we look at Google's new Plus project, a social networking/communications tool. Will it be a Facebook contender, or even, killer? It's now in limited beta. We're also talking to Matt Purser from Edgeward, about his experiences of 'gamification' in business. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 9th episode, we revisit, as promised, RIM's Playbook and where it is in the market compared to other brands. We discuss this with expert Rob Williams to get his official verdict. We're also looking at hacking, and how it affects the average small business. Also, we geek-gasm over MiFi's. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 8th episode, we're celebrating the 40th birthday of Email! We also shall explore how and if it will be used ongoing with the rise of other methods of communication. Will it stand the test of time? We also talk about RIM's recent announcement of the Playbook, and a day later, their dramatic drop in share prices and profits. Are RIM in trouble? Will the Playbook be their saving grace? For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 7th episode, we ask Who Do You Trust? when seeking advice, help, support and when buying from potential suppliers. The latest apps for bridging the gap between offline and online business networking. Plus, we're looking at the latest news from Apple after the Keynote address at the WWDC event in San Francisco this week. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 6th episode, we talk about the 'power of choice', and why by offering less products, it actually makes it easier for your customers to buy, therefore making more sales. Crazy but true. We're also looking at the state of the UK's customer service levels; why are some so amazing, and some so terrible! We explore these issues in detail, with our SPECIAL GUEST Danny Slevin from Objective Eye. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 5th episode, we talk about business travel disruption due to the ash cloud - with the amount of money lost, is all business travel really essential, or can we utilise technology better? Is the cost of travel also a factor to use technology more? Also, we're looking at the launch of Google Wallet, relating it to a previous episode talking about NFC (Near Field Communication). Plus the news that BT in partnership with Everything Anywhere are trialling 4G internet for rural domestic users. And naturally, there's even more sausage related facts and news! For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive

In this 4th episode, we're talking about tactile marketing, and how important it still is for businesses to get it right, for not much money. We also discuss the perceived value of digital products in this modern technological world - do they still have as much value if you can't see/feel anything tangible? Also, is the business card dead? Decide for yourself. For information on all of your hosts and their own day jobs, then check out http://www.richardheathcote.co.uk/smallbizlive