Small businesses may face a unique set of challenges, but on the other hand, they're agile beyond belief in marketing, growing, innovating, and maintaining relationships with their consumers. In this episode, we're speaking with one of the founders of The Functional Chocolate Company – a business started in the thick of a pandemic – about their journey during a disruptive time, how they've established a best practices foundation for scaling their business, and the efficiencies they've built as a result.