2025 is almost in the rearview mirror—so let’s make this holiday season count! It’s not about perfect gifts or Pinterest-worthy decor; it’s about connection, quirky traditions, and memories that make you laugh (or cringe).

Want to spread some holiday magic? Tune in to the latest episode of Small Things Make a Big Difference: Making the Holidays Meaningful: Small Traditions, Big Impact.

Welcome to this week's episode of "Small Things Make a Big Difference," where we dive into the enchanting world of Merlin Entertainments with this exclusive conversation with Cassie Fairclough, the General Manager of Merlin's Phoenix attractions, and Alec Posta from the LEGO Master Model Builder workshop.

Cassie shares her management journey – the transition from peer to manager and embracing an "all for one", collaborative mentality within her team.

Alec gives us a peek behind the curtain of the LEGO Master Model Builder workshop. He highlights the significance of keeping the end goal in mind – creating joy, excitement, and enthusiasm for visitors.

They both talk about how using mistakes as learning opportunities has been crucial in their personal growth and leadership style and how maintaining a focus on guest experience shapes their decision-making and drives innovation in their respective roles. 

You can also watch along with this episode, and I urge you to marvel in Alec's creations.

https://vimeo.com/1029675269/3edf625d8e?share=copy

Follow Alec here

https://www.tiktok.com/@masterbuilder_alec?lang=en

https://www.youtube.com/@masterbuilderalec

And don't forget to like and subscribe!!

In this episode I chat to a true star in the Merlin Entertainments firmament - leadership and business management apprentice, Vineeta Sandhu, who talks about life working at an actual castle (Merlin’s Warwick Castle), the true essence of leadership, the power of networking and the bravery to be open to opportunities. We also discuss maintaining a positive mindset, and just how much hot chocolate is too much hot chocolate…

I refer to Vineeta as wise beyond her years, but I think you’ll agree - Vineeta is just wise.

Visit Warwick Castle this Christmas

#Smallthingsmakeabigdifference #Leadership #MemoriesMatter #Networking #WarwickCastle #Coldplay 

Don't forget to hit 'subscribe'!

Welcome to a brand-new season of Small Things Make A Big Difference. We have some great conversations coming up over the next few months. To kick off, I sat down with Caroline Casey, the founder of The Valuable 500, an amazing initiative aimed at putting disability on the business leadership agenda.

After Caroline recovers from the shock of riding Thorpe Park’s new Hyperia ride we delve into actionable strategies that organisations can implement to create more inclusive workplaces, enhancing both employee satisfaction and guest experiences.

Caroline’s personal story highlights the importance of authenticity and vulnerability in leadership, encouraging listeners to embrace their unique journeys.

It’s truly inspiring.

Learn about the work of The Valuable 500 here

Come and ride Hyperia

 #Leadership #MemoriesMatter #Smallthingsmakeabigdifference #TheValuable500

Discover three powerful leadership lessons drawn from the nail-biting final match of my sons volleyball tournament.

It is a short but powerful episode that is designed to help you reflect on your own experiences of adversity and growth.

🎙️ Exciting News: Join us for an insightful podcast episode with a remarkable guest, Fiona Eastwood recorded on the iconic London Eye! 🎡🌆🌟

In this episode, Fiona delves into the captivating world of leadership and the profound impact of memories. Discover the hidden gems of leadership skills, and learn why memories play a critical role in shaping our leadership journeys.

Fiona Eastwood shares her wisdom and experiences, shedding light on the power of effective leadership and how our memories can be the guiding stars on our path to success.

Don't miss this enlightening conversation – it's a podcast you won't want to forget! 🚀 Stay tuned for this thought-provoking discussion that could transform the way you perceive leadership and memories.

#Leadership #MemoriesMatter #Smallthingsmakeabigdifference #FionaEastwood

Diane Neville is the Chief People Officer for Shake Shack Enterprises and shares how her background and up bringing has shaped who she is today and how in todays organizations Culture = Care.

Enjoy this episode and make a note of one small thing you will do different that will make a big difference in the cultures you are trying to influence.

This week is about discovering what makes a memory and the introduction to a new phase for me and my family. Please share what small things make for a great memory?

In this episode I interview a really good friend who recently published a book. Exceptional: Being the Exception to the Rule.  it reveals 14 life lessons that will equip you as well as challenge you to chart and navigate your own path to success. There may be no secret formula for living a life of passion and purpose, but success does leave clues.

Enjoy this fun interview and I hope you walk away with one small thing you can apply that will make a big difference.

Florent Edouard is an out loud thinker that loves the challenge of building teams, shaping organizational culture, and innovating through the power of causing people to think different. I love the phrase he uses in this episode "Respectfully Challenge". Enjoy this episode and ask yourself what small thing are you doing this week to respectfully challenge people to think different people?